Conduct Moderated Testing using Session Block In Qatalyst

In Qatalyst, you can conduct moderated research by scheduling a meeting online using a session block. Moderated research hinges on the concept of guiding participants through tasks and prompting them to articulate their thoughts aloud as they navigate a product or service. This dynamic approach facilitates a comprehensive understanding of user behaviour as participants verbalize their actions and reactions in real-time. Additionally, moderators have the opportunity to pose follow-up questions, delving deeper into participants' perspectives and extracting valuable insights.

Here are the steps for setting up a session in Qatalyst: 

Steps

Step 1: Log in to your Qatalyst account, which will direct you to the dashboard. From the dashboard, click on the "Create New Study" button to initiate the process of creating a new study.

Step 2: Once you're in the study creation interface, locate the "+" button and click on it to add a new block. From the list of options that appear, select the "Session Block".

Step 3: After selecting the block, a form will appear on the screen, where you need to fill in the following details: 

• Session Name
• Participant Name and Email
• Moderator Name and Email
• Observer: If you add any observers to the meeting, they will not be visible to the participants. Only the moderator can see them.
• Language: Specify the language to be used during the session. This is required for accurate transcript generation.
• Date and time
• Technology: If facial coding technology is selected, the participant's facial expression will be captured using the webcam, and insights will be shown in the result.

Step 4: after you have added the details, you can keep on adding other blocks if required. Once done, you can publish the study by clicking on the publish button available at the top right corner of the page.

Note that session time follows UTC.

Step 5: Once you publish the study, you will be directed to the share page for the session joining link, and the attendees of the session will receive a joining link as well, using which they can join the session.

Insights

Once the session is conducted, you can see the analytics in the result section. In the result view, you will find the session recording, transcript, and other insights.

In the summary section, you will find the following information:

• Respondents: Number of people who initiated the test block.
• Drop-off:  Number of people who have not moved on to the next block.
• Bounce Rate: ((Dropoff + Skip)/ Number of Responses)*100 . (In Percentage)

The result of the mobile app testing consists of following 4 sections: 

1. Video
2. Transcript
3. Highlights
4. Notes

Video

 This section allows you to revisit the session whenever needed, preserving the content and context for your convenience.

If you have enabled facial coding tech, you can see the participant's emotional responses during the session. 

Transcript

The next section is Transcript. You will find the auto-generated transcript for it, where you can create tags and highlight the important parts.

The transcript will be generated in the same language which was selected while creating the session. 

Additionally you can also translate the transcript to 100+ languages available in the platform.

For creating tags, select the text, and a prompt will appear where you can give the title of the highlight, which is " Tag". 

Highlight

All the highlights created on the transcript will appear in this section. You can also play the specific video portion.

Notes

This section displays the notes created on the recorded video. 

How to create notes?

1. On the recorded video, click on the notes.
2. Click on the specific time from the video player seeker where you want add note
3. A prompt will appear, add the notes.