August 21st, 2023

Bug Fixes🔧

  • We have successfully addressed an issue that was causing testers' responses to sometimes appear empty in the API after users are redirected under the Insights tab. With this fix, testers' responses will be consistently available and accurate in the API, ensuring a seamless and reliable data retrieval process.
  • We have successfully resolved an issue related to request URLs and regional settings that were affecting transcript generation. Previously, the request URL was designated as "IN" for all regions, leading to the failure of transcript generation. With this fix, the request URLs will now accurately correspond to the specific regions, ensuring proper transcript generation across all regions. 
  • We have identified and successfully addressed an issue that was causing delays in Prototype Insights API calls, resulting in longer processing times than anticipated. With this fix, the Prototype Insights API calls will now execute within the expected time frame, ensuring a more efficient and responsive user experience.