---
title: "Smiley Rating Question Block"
url: "https://help.getqatalyst.io/en/article/smiley-rating-question-block"
language: "en"
last_updated: "2023-04-04T07:20:54.573Z"
---

# Smiley Rating Question Block

Smiley rating questions are a type of rating scale question used in UX research that allows participants to rate their feelings or experiences using a set of emoticons. Smiley rating questions consist of a series of emoticons, ranging from negative to positive expressions, along with a question or statement asking participants to rate their experience. Participants can select the emoticon that best represents their feelings or experience, providing a visual representation of their response.

![](https://cdn-assets.productfruits.com/71c8ff41-2db0-4ed4-ab55-f5689bb10eab)

Examples of smiley rating questions in UX research include:

-   How would you rate your overall satisfaction with our website?
-   How easy was it to find the information you were looking for? 
-   How likely are you to recommend our product to a friend? 
-   How much did you enjoy using our app?  
-   How well did our customer service team address your needs?

### Properties

Required: The respondent will not be able to move to another question without answering the question.

Best Practices

-   **Use clear and recognizable emoticons**: Choose emoticons that are widely recognized and easily understood by all participants. Avoid using complex or ambiguous emoticons that may be interpreted differently by different participants.
-   **Keep the question statement clear and concise**: The question or statement should be specific and relevant to the research objective. Avoid vague or confusing language that may lead to incorrect or unreliable responses.
-   **Balance the number of positive and negative emoticons**: The number of positive and negative emoticons should be balanced to avoid bias in the responses. A rating scale with more positive than negative emoticons may lead to skewed results.
-   **Avoid using too many emoticons**: Using too many emoticons can make the question overwhelming and confusing for participants. Keep the number of emoticons to a minimum to ensure clarity and ease of use.